A long-time Bryt Software customer recently asked:
“Bob, we’re considering expanding beyond our current product offerings. With your visibility across different lending models, do you see higher profitability in short-term installment loans or payday products?”
This question may seem simple, but it represents a major decision that affects millions in potential revenue. Since starting Bryt Software in 2017, I’ve worked with lenders using both models across many states and regulatory environments.
I’ve noticed that no single model works best for everyone. The most profitable approach depends on your specific business strengths, market conditions, and comfort with risk. A model that brings strong returns to one lender might cause losses for another operating differently or in a different state.
In this article, I’ll examine what drives profits in both loan types, including operating costs, default patterns, long-term customer value, and regulatory requirements. This will help you make a fact-based decision about which model (or mix of both) will work best for your business in today’s lending market.
Before analyzing profitability factors, I want to clarify the fundamental differences between these two lending models based on my experience working with lenders across the industry.
Short-term installment loans have several distinct characteristics that impact lender operations:
State regulations create significant APR differences across markets, as shown in these figures for common installment loan products [source].
Fig. 1: APRs Allowed for a Six-Month $500 Installment Loan
Fig. 2: APRs Allowed for a Two-Year $2,000 Installment Loan
I’ve found these loans particularly appeal to borrowers who need substantial funds with manageable repayment flexibility. For example, one of our clients offers bi-weekly payment schedules for hourly workers and monthly options for salaried employees using our Term Configuration Tools. This simple alignment with customer income patterns has helped reduce their late payments.
The payday loan model differs significantly:
Payday lending operations require efficient systems for processing high transaction volumes with quick turnarounds. Our lending clients use our ACH Module and Quick Payment tools to process thousands of transactions daily while maintaining compliance documentation.
At-A-Glance Overview
Business Factor | Short-Term Installment Loans | Payday Loans |
---|---|---|
Typical Amounts | $500-$5,000 | Under $500 |
Term Length | 3-24 months | 7-30 days |
Payment Structure | Multiple installments | Single balloon payment |
Pricing Model | Interest & fees | Fixed fee, $10$15-$30 per $1000 |
Effective APR | 36%-150% | 400%+ |
Customer Acquisition Cost Recovery | Spread across multiple payments | Must be recouped in a single transaction |
Operational Complexity | Higher (multiple payment processing) | Lower (single payment processing) |
Understanding your customer base significantly impacts profitability across both lending models. My work with various lenders has revealed distinct borrower profiles that directly affect acquisition strategies, default rates, and lifetime value calculations.
Short-term installment borrowers generally have the following characteristics:
These customers tend to have higher retention rates, with most returning for subsequent loans after successful repayment. This creates valuable lifetime customer value when properly tracked. You can keep track of your borrower list and increase your retention by implementing Bryt’s Contact Management (CRM) System. You can use this database to further send out targeted communication at specific loan milestones for an enhanced communication loop with your borrowers.
Payday loan customers typically have the following characteristics:
While conventional wisdom suggests these borrowers are one-time users, industry data indicates that most of the payday loan volume comes from repeat borrowers. This often means customers cycling through loans frequently rather than graduating to other products.
Effective borrower tracking systems help lenders segment and analyze customer characteristics over time, revealing which customers offer the highest lifetime value and critical information for maximizing profitability regardless of loan type.
Payday lenders can use our User Notes feature in our CRM, which can help document customer preferences and payment patterns. Such features can help you tailor your collection approach, resulting in higher successful payment rates.
The revenue equations for these loan types differ significantly, impacting overall profitability.
Let’s analyze a typical short-term installment loan structure:
This structure generates approximately $656 in interest and fees over the life of the loan. This is for a total revenue of $1,656 per $1,000 lent. The extended payment schedule provides a crucial advantage: even when defaults occur, you’ve often already recovered significant principal and profit through prior payments.I worked with an installment lender last year who was tracking their default recovery patterns manually. After implementing Bryt’s Interest Accrual Calculations, they discovered their effective yield on defaulted loans was actually 8% higher than their records showed because they could now accurately capture partial payments applied according to their waterfall rules.
For comparison, let’s analyze a standard payday loan:
This structure generates $100 in fees, representing a 20% return over just two weeks. If you look at the annualized yield, it is approximately 521%. You can use Bryt’s Lender Fee Module to ensure that your fee structure remains compliant across multiple states with varying regulations. With this module, you can set a precise fee that automatically adjusts based on the loan amount.
When comparing profit margins between these models, I advise lenders to account for these key factors:
One multi-state lender I work with uses Bryt’s Custom Reporting Module to track side-by-side performance metrics for both their installment and payday portfolios. This allows them to optimize their lending mix based on specific market conditions and regulatory environments.
But don’t just take my word for it—here’s what one industry leader has observed in his own business:
“In my experience running Titan Funding, I’ve found installment loans consistently outperform payday loans, with default rates around 15% compared to 25% for payday loans. Our data shows installment borrowers have a 2.5x higher lifetime value, mainly because they tend to return for larger loans once they establish payment history.
While payday loans are simpler operationally, I’ve seen better ROI with installment loans despite the extra servicing costs – we average 22% returns versus 17% on payday, even with stricter compliance requirements. ”
— Edward Piazza, President, Titan Funding
The day-to-day operational requirements for each loan type significantly impact profitability.
Installment loans require several operational processes that affect your staffing and technology needs:
Collection workflows for installment loans require sophisticated tracking. One multi-state lender uses Bryt’s Notices Templates to create progressive contact strategies that maintain compliance with varying state requirements. Their automated reminder sequence helped reduce 30-day delinquencies while documenting all communication for regulatory oversight.
Payday lending operations have different operational characteristics that shape your business model:
For payday operations, electronic funds transfer is particularly critical. Several of our payday lending clients rely on Bryt’s ACH Module for scheduled collections and detailed transaction history. It also has automated retry capabilities and error support options for failed payments, which can improve the collection rate while maintaining comprehensive documentation for audit purposes.
Key Efficiency Comparison
Operational Factor | Short-Term Installment | Payday Loans | How Bryt Helps |
---|---|---|---|
Payment Processing | Multiple events per loan | Single event per loan | Automated payment application and receipting |
Collections | Staggered across the loan term | Concentrated around due dates | Automated communication workflows |
Customer Communications | Ongoing throughout the loan | Focused on application and due date | Configurable notification templates |
Reporting | Complex performance metrics | Straightforward cycle analysis | Custom reporting capabilities |
Staffing Requirements | Higher per loan | Lower per loan | Automation reducing manual tasks |
How defaults happen directly impacts how you should collect payments. Working with lenders using both models, I’ve seen clear patterns that can help you develop better strategies.
For installment loans, expect 15-25% of loans to default, with most problems starting 4-6 months into the loan term. Here’s what works best:
With payday loans, first-time borrowers default at 15-20%, while repeat customers have lower rates (10-15%). Here’s what’s effective:
One of our clients uses both loan types and sets up different late fee structures through our Lender Fee Module – percentage-based fees for installment loans and flat fees for payday loans. This simple change reduced their defaults by creating better incentives for on-time payment.For payday lenders specifically, our NSF feature helps manage the returned payments that often happen with single balloon payments. This tool lets you set up compliant retry rules that maximize collection opportunities while staying within banking regulations.
Factor | Short-Term Installment | Payday Loans |
---|---|---|
Revenue Per $1,000 Lent | $500-$700 over the loan term | $150-$300 per 14-30 days |
Default Loss Impact | Moderate (partial recovery) | High (typically full loss) |
Operational Costs | Higher per loan | Lower per loan |
Customer Acquisition Cost | $150-$300 per borrower | $75-$150 per borrower |
Customer Lifetime Value | Higher ($1,500-$3,000) | Lower but more frequent cycles |
Regulatory Risk | Moderate | High |
Capital Requirements | Higher (longer term) | Lower (faster turnover) |
Scalability | Moderate | High |
Installment lenders can achieve profitability with lower transaction counts:
By contrast, payday lending profitability hinges on volume and efficiency:
You can track these volume metrics with Bryt’s Basic Loan Tracker Dashboard, which helps adjust marketing spend and approval criteria to maintain optimal portfolio performance.
Short-term installment lending focuses on deeper customer relationships:
Payday lending emphasizes transaction frequency:
Our Spreadsheet Reports Module helps you track acquisition cost recovery across different channels and analyze customer repeat patterns to optimize marketing spend.
Your optimal model should align with these key business realities:
Many of the most successful lenders I work with operate both models, using the same technology infrastructure to serve different customer segments and adapt to changing regulatory requirements. To provide further context on how these factors play out in real lending environments, consider this comprehensive analysis from an industry finance specialist:
“Payday loans, often charging $30-$40 per $100 borrowed, are capped at 20% establishment fees and 4% monthly fees under ASIC rules, which squeezes margins when you factor in compliance costs.”
“Installment loans, with terms of 6–24 months and interest rates around 25%, see default rates closer to 6% versus 12–18% for payday loans. The customer lifetime value for installment loans is a game-changer—clients borrowing $2,000 might return for a $5,000 loan, driving CLV up to $1,500 compared to $300 for payday borrowers.”
“ROI per loan hovers at 20% for installments versus 25–35% for payday, but the latter’s volatility from regulatory scrutiny makes it less sustainable.”
My advice? Prioritize robust loan management software to track repayment behaviors and stay ahead of compliance challenges.”
— Austin Rulfs, Founder / Property & Finance Specialist, Zanda Wealth
The most successful lenders aren’t defined by which loan type they offer. Their success comes from how well they run their chosen model.
Many lenders now offer a mix of products. They let borrowers start with short-term loans and move up to installment loans after showing good payment history. This builds customer loyalty and improves overall performance.
Staying flexible with regulations gives you an advantage. The lending landscape changes often. Some states add new rules or limits on certain products. Lenders who can quickly adjust their offerings stay in business while others have to close.
The right technology makes all the difference. Your systems need to do three things well: keep you compliant with regulations, make your operations efficient, and provide a good customer experience to build retention.
Your success depends on creating systems that fit your specific market and growth plans. The lenders who succeed long-term constantly improve based on real results, not industry trends.
Want to see how Bryt Software can help you manage either loan type more efficiently? Schedule a personalized demo to explore our flexible pricing options that align with your chosen lending model.
© 2025 Bryt Software LCC. All Rights Reserved.