A retail mortgage is a home loan provided directly to individual borrowers by financial institutions, such as banks, credit unions, or mortgage companies. Unlike wholesale mortgages, which are offered through intermediaries, retail mortgages involve direct interaction between the lender and the borrower. These loans are tailored to meet the specific needs of homebuyers, offering various terms and options.
In loan management, retail mortgages require personalized service and close management of borrower relationships to ensure compliance and customer satisfaction throughout the loan lifecycle.
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